From Confusion to Confidence: Improving Seizure Outcomes Through First Aid

Introduction

One of the most valuable roles we have as healthcare professionals is educating the community on how to respond during emergencies. But what happens when the information we share is incorrect or worse, when our guidance leaves the public confused? Misinformation or mixed messages during critical moments can do more harm than good, especially when it comes to seizure response.

In this post, we’ll explore a real EMS case that highlights how improper first aid actions and unclear communication from providers can impact both the patient’s safety and the public’s trust.

Seizures and Epilepsy: A Prehospital Perspective

Seizures and epilepsy are among the most common neurological conditions in Saudi Arabia. Recent studies estimate that epilepsy affects approximately 6 out of every 1,000 individuals in the country — and this number may be even higher in underserved regions where access to neurological care is limited.

Given how frequent seizures can be, one of the most critical challenges lies not in the condition itself, but in how those around the patient respond. Friends, family members, and even first responders may act with the best intentions — but misconceptions can lead to harmful decisions.

Understanding Seizures and Epilepsy

A seizure is a sudden, temporary burst of abnormal electrical activity in the brain. This can affect how someone moves, thinks, feels, or remains aware. A single seizure does not mean a person has epilepsy — but repeated, unprovoked seizures do.

Seizure = symptom/event
Epilepsy = chronic neurological condition involving recurrent seizures

Epilepsy exists on a spectrum. Some people experience brief, rare episodes; others live with frequent, disabling seizures. The impact depends on:

  • Type, frequency, and severity of seizures

  • Which parts of the brain are affected

  • The person’s response to treatment

  • Underlying causes and coexisting conditions

Treatment may include medication, surgery, neurostimulation, or specialized diets.

Sources: Epilepsy Foundation, CDC

Real EMS Case: Confusion After the Seizure

(Scenario modified for privacy and educational purposes)

Incident

Dispatched at 16:20 to a private residence for a 24-year-old male in a postictal state following a witnessed seizure. Patient was found lying on the floor, breathing on his own but unresponsive. Multiple concerned friends were on scene.

Chief Complaint

Bystanders stated the patient had suddenly collapsed and experienced full-body convulsions lasting 1–2 minutes. They restrained him during the event “to prevent injury.” He remained unresponsive after the seizure ended.

History

While Responder 1 began a hands-on assessment, Responder 2 spoke with the friends and gathered key history:

  • Known epilepsy

  • No recent medication changes

  • Uses nicotine patches

  • No drug/alcohol use

  • Seizures are recurrent but usually self-limiting

Assessment

Patient was unresponsive but breathing well, with no evidence of trauma or incontinence. Vitals were stable:

  • HR: 98 bpm

  • BP: 124/78 mmHg

  • RR: 16

  • SpO₂: 96% on room air

  • Pupils equal and reactive

Despite the stable condition, Responder 1 performed a carotid sinus massage a maneuver typically reserved for certain cardiac arrhythmias (e.g., SVT), which was not indicated in this context. Responder 2 immediately questioned the decision, redirecting the care plan.

Treatment

The patient was placed in the recovery position, head supported, and hazards cleared. No medication was administered. Continuous monitoring was performed during transport.

Before departure, Responder 2 took time to educate the bystanders, saying:

“Next time, don’t restrain someone during a seizure. Let it run its course and just protect the head.”

However, Responder 1 contradicted this advice, saying:

“Actually, it was good that you held him you may have prevented injury.”

This contradiction created visible confusion among the friends and undermined the message.

Transport

The patient remained stable en route and was transferred to emergency staff at 16:58. Full documentation was completed.

Case Reflection & Discussion

This case illustrates both strong clinical judgment and areas needing improvement.

What Was Done Well

  • Medical history was thoroughly gathered by Responder 2, allowing for appropriate care.

  • Effort was made to educate the bystanders, reinforcing EMS's public health role.

What Went Wrong

  • Carotid sinus massage was inappropriately used, posing unnecessary risk.

  • Contradictory instructions confused the public and risked undermining EMS credibility.

  • Incorrect advice about restraining a seizing person was reinforced by a provider in uniform.

Seizure First Aid Reminder

If you're ever present during a seizure, remember the essentials:

  • Do NOT hold or restrain the person

  • Protect the head and remove nearby hazards

  • Once the seizure ends, place them on their side

    Time the seizure and observe their breathing

Call emergency services if:

  • The seizure lasts more than 5 minutes

  • The person doesn’t regain awareness

  • It's their first seizure

  • They have difficulty breathing afterward

Final Takeaway

This scenario is a powerful reminder that clinical competence is only part of the job. Equally vital are:

  • Clear, respectful communication between team members

  • Consistent messaging in front of the public

  • A shared commitment to teaching and modeling best practices

When responders contradict each other at the scene, it doesn’t just cause confusion it damages the public’s trust in emergency care. Every scene is a chance to either build or break that trust.

Let’s use every call not just to care for the patient, but to educate those around us — together, and with clarity.

References

  1. Epilepsy Foundation. (n.d.). What is Epilepsy?. Retrieved from https://www.epilepsy.com

  2. Centers for Disease Control and Prevention (CDC). (2023). Types of Seizures. Retrieved from https://www.cdc.gov/epilepsy

  3. Al Rajeh, S., Awada, A., Bademosi, O., & Ogunniyi, A. (2001). The prevalence of epilepsy and other seizure disorders in an Arab population: A community-based study. Seizure, 10(6), 410–414. https://doi.org/10.1053/seiz.2001.0521

  4. World Health Organization (WHO). (2019). Epilepsy: A public health imperative. Retrieved from https://www.who.int/publications-detail-redirect/epilepsy-a-public-health-imperative

  5. National Institute of Neurological Disorders and Stroke (NINDS). (2022). Seizures and Epilepsy: Hope Through Research. Retrieved from https://www.ninds.nih.gov

  6. American Red Cross. (n.d.). Seizure First Aid Steps. Retrieved from https://www.redcross.org

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